Shoppe – Customer Service

Postage & Packaging

As of now to keep costs low we only send out orders by Standard Post, which does not provide a track & trace facility.


Worldwide Post and Packaging is charged as follows:

Total Purchase:             Cost of P&P:

€0 – 14.99                              €4.50

€15 – 19.99                             €6.50

€20 – 29.99                            €8

€30 – 39.99                            €11

€40 & over                             €13


Returns or exchange

Any faulty, damaged or defective goods can be returned within 28 days of delivery for a full refund or replacement item to the same value, and we will reimburse your postage costs. We recommend that you use a recorded-delivery service as we cannot consider returns that we don’t receive.

Please send returned items to:

Bell X1 Merch, c/o Friction PR, 5/6 Lombard Street, Dublin 2, Ireland